Terms and Conditions

Welcome to www.163hairspa.com .  Our team provides services to subject to notices, terms and conditions as set out below.  You agree that by accessing, browsing, or shopping on this website, you have read, understood, and agree to be bound by all of these Terms of Use.  If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.

User Registration

You may be required to register with the site.  You agree to keep your password confidential and will be responsible for all use of your account and password.  We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Products

All prices include prevailing Goods & Services Tax.  163 Hair Spa reserves the rights to change prices without prior notice at any time.

We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site.  However, we do not guarantee that the colour, features, specifications and details of the products will be accurate, complete, reliable, current or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock.  We reserve the right to discontinue any products at any time for any reason.  Prices for all products are subject to change.

Payments

All prices listed on our website are quoted in Singapore Dollars (SGD). Full payment is required when placing your order in our online shop.

All our online transactions are processed via Credit Card or PayNow.

Self-Collection Terms

The delivery terms clause of the eCommerce Terms and Conditions is also often referred to as the “Shipping Policy” and includes the basic self collection policy for our online store.  Self-collection is available at our shop during operating hours. Self-Collection Address:  163 Ang Mo Kio Ave 4, Mayflower Shopping & Food Centre, Singapore 560163 

Please call us for further information.  We shall make every effort to fulfil orders placed by customers through our online store.  163 Hair Spa shall not be liable to any person if we shall decline to fulfil an order for whatever reason, or if 163 Hair Spa is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.

Cancellations and Refunds

Cancellation of orders is not accepted after payment is received.  We apologise for any inconvenience caused.

If there is a quality issue or if you received a wrong item, please contact us immediately.

Liability & Return Policy

Any defect in the quality, quantity and condition of the goods should be notified by the Customer to 163 Hair Spa online store, on receipt of the goods and the delivery should be refused by the Customer. If the Customer does not notify us and accepted the delivery, 163 Hair Spa online store will not accept liability for such defect and the Customer will be required to pay for the goods in full as if delivered, refund and exchange will not be entertained.

Refunds and exchange is strictly not allowed beyond the stipulated time period. Returns are only accepted for defected items.  In order to be eligible for a return, your item must be unused and in its original condition and packaging intact.

Privacy Policy

163 Hair Spa online store does not disclose the Customers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.